Most Frequently Asked Questions
Q: Do I have to create an account to shop?
Q: Do you have a retail store?
Q: Do you do gift or hamper wrap?
Q: What happens when I receive an item that I’m not totally satisfied with?
Q: Do you accept any returns or refunds?
Q: What if I have a problem with my order?
Q: What forms of payment do you accept?
Q: Can I use promo codes?
*For International Shipping Rate, please check
Q: How much does shipping cost for local delivery in Singapore?
Q: How will my order ship?
Q: How quickly will my products arrive?
Q: Where is my order shipping from?
Q: Can I request for express shipping?
Q: Can I request for delayed shipping?
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